Your privacy is a priority at 36 ph. This page explains exactly what personal information we collect, why we collect it, and how we keep it safe for every Filipino player on our platform. If you have questions, our FAQ page is a good place to start.
Effective date: 2025. Last reviewed: 2025.
36 ph is an online gaming and sports betting platform operated for players based in the Philippines. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you register, log in, place bets, play slot games, or interact with any part of the 36 ph platform — whether through the website or the mobile app. It applies to all registered members and visitors, regardless of how they access the platform. We are committed to handling your personal data responsibly and in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. By using the 36 ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
When you create an account on 36 ph, we collect the information you provide directly, including your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, game activity, and account preferences. We automatically collect certain technical data when you access the platform, including your IP address, device type, browser version, operating system, and session timestamps — this information helps us maintain platform security and improve the overall experience for Filipino players. We may also collect location data to verify that you are accessing the platform from within the Philippines, as required by our operating obligations. We do not collect sensitive personal information beyond what is strictly necessary for account verification, regulatory compliance, and the safe operation of the platform.
The personal information we collect is used primarily to create and manage your 36 ph account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and ensure that you meet the minimum age requirement of 21 years. We also use your information to provide customer support, respond to enquiries, and send you important account-related notifications such as transaction confirmations and security alerts. Where you have opted in, we may use your contact details to send you updates about new features, promotions, or platform improvements — you can opt out of these communications at any time by contacting us at [email protected]. Your data is also used to detect and prevent fraud, money laundering, and other prohibited activities, and to comply with our legal and regulatory obligations under Philippine law. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
36 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal process. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties with whom we share data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.
We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule. 36 ph uses industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your data. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you believe your account security has been compromised, please contact us immediately at [email protected] so we can take prompt action to protect your data.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is being processed, to access a copy of the personal information we hold about you, and to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your personal data in certain circumstances, to request the deletion of your data where it is no longer necessary for the purposes for which it was collected, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our data protection team at [email protected] with your request and we will respond within a reasonable timeframe. We are committed to honouring your rights and to making the process of exercising them as straightforward as possible for every player on the 36 ph platform.
36 ph uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so we can continue to improve the experience for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled; these include session cookies that keep you logged in and security cookies that help protect your account. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made — this data is collected in aggregate and is not used to identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. For more information about the specific cookies we use and how to control them, please contact us at [email protected].
36 ph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through their account dashboard or by email. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting [email protected]. We recommend reviewing this page periodically so you are always informed about how your personal data is being handled by 36 ph.
For privacy-related enquiries, contact us at [email protected].
A quick look at the key protections in place for every Filipino player on the platform.
All data transmitted between your device and the 36 ph platform is protected by industry-standard encryption, keeping your login credentials, payment details, and personal information secure at every step.
We verify the identity of every player before processing withdrawals, ensuring that your account and your PHP balance are protected against unauthorised access and fraudulent activity.
Your personal information is never sold or rented to third parties for marketing purposes. We share data only with trusted service partners who are bound by strict confidentiality obligations.
Our data handling practices are aligned with Republic Act No. 10173, the Data Privacy Act of 2012, giving Filipino players the full protections afforded under Philippine law.
You can opt out of marketing communications at any time by contacting [email protected]. We make it straightforward to manage your communication preferences without affecting your account access.
Filipino players have the right to request deletion of their personal data when it is no longer needed. Contact our team and we will process your request in line with our legal obligations and the Data Privacy Act.
Quick answers to what Filipino players most often ask about data and privacy.
Now that you know how we protect your privacy, join Filipino players across the Philippines who trust 36 ph for sports betting, slot games, and real PHP payouts — all secured by transparent, responsible data practices.